A downloadable collection of reports and white papers penned by our thought leaders.
NEW: The Loyalty Report 2021. New Decade. New Norms.
Mkt™ Intel Innovation Safari - CES 2021 Highlights Report
The Loyalty Report 2020 Executive Summary
The State of Loyalty: Dive into a Decade of Data
Bond COVID-19: Apparel Retail POV
Virtual Events. Don’t Copy and Paste. Make it an Experience.
New Infographic: COVID-19 and High-Frequency Retail
Why You Shouldn’t Play it Safe in Dangerous Times
Loyalty: A Safe Harbor in a Sea of Privacy Regulations
COVID-19: How to successfully move to virtual engagement.
Get the Infographic - COVID-19 + Consumer Loyalty
The Loyalty Report 2019 - The New Story of Loyalty
Charting a New Course for Airline Loyalty
The New Currencies Are Coming!
The Loyalty Report 2018
Common Pitfalls of Loyalty Program Design
Tackling Fan Data Monetization In Professional Sports
The 2017 Loyalty Report
The 2016 Bond Loyalty Report
The CX Stakes Are High
The Canadian Automotive Brand Telemetry Report
How to Realize Executional Excellence to Ensure Loyalty Prog