News & Events

Loyalty news featuring our brand loyalty experts + when & where you'll find us at some of the world's leading conferences and events.

News

    PRESS RELEASE BOND
    Bond Bolsters Leadership Team to Support Its Continued Company Grow
    PRESS RELEASE BOND
    The Loyalty Report Celebrates Those Succeeding in Loyalty and what's Needed for Future Growth
    Press Release Bond
    Bond Uncovers the Moments That Matter with EV Consumers
    ARTICLE The Drum
    Sean Claessen, Chief Strategy Officer, recently shared his thoughts on where exactly to strike the balance between too much and too little emotion in ads.
    Press Release Bond
    Bond Launches Synapze XI, a Snowflake Native App in the Data Cloud
    Press Release Bond
    Growth of Customer Loyalty Strategies Raises Bar on Innovation
    Press Release Bond
    Bond Agrees to Strategic Investment to Drive Accelerated Growth
    Press Release Bond
    Morana Bakula Named President of Bond
    Article Strategy
    Bond launches a new full-service agency
    Press Release Bond
    Bond announces new agency offering—BondX
    Press Release Bond
    Bond launches new personalization platform and capabilities to drive growth for retailers
    Press Release Bond
    Bond now certified Qualtrics platform implementation partner
    Press Release Bond
    Bond brand launches brand in Europe
    Press Release Bond
    Bond announces Senior Vice President, People and Values
    Article Strategy
    Brand purpose is getting overlooked in loyalty programs
    Award I-COM
    Bond secures global data science award at I-COM Summit 2022
    Press Release Bond
    The Loyalty Report™ 2022 Launches: Download our Pathways Growth Guide
    Conference Forrester
    Bond joins Ford on stage at Forrester CX North America
    PRESS RELEASE BOND
    Bond Acquires European-based Buljan & Partners Consulting
    Press Release Bond
    Bond Named One of Canada’s Best Managed Companies
    Meeting Bond
    Ringing in the fiscal new year from our virtual town hall!
    PRESS RELEASE BOND
    Bond Named in Forrester Now Tech Report for CX Consultancies
    PRESS RELEASE BOND
    Bond Acquires Austin-based Brand Experience Agency, Drumroll
    Press release Bond
    Bond Announces New Company President
    PRESS RELEASE BOND
    Bond Strengthens Advisory Board with Two New Members
    PRESS RELEASE Bond
    Bond Named a Forrester Leader in Loyalty Solutions, Earns Highest Scores Possible in Key Criteria
    Article Canadian Grocer
    Locking in Loyalty. Paid memberships are another tool retailers are using to keep customers coming back.
    PRESS RELEASE BOND
    Uber Partners with Bond to Bring Last-Mile On-demand Delivery ahead of Holiday Rush
    Press Release Bond
    Bond Named in Forrester Now Tech Report for Consumer Data Marketing Services
    ARTICLE MARKETWATCH
    The Covid crisis is an opportunity for brands to step up
    Article Progressive Grocer
    Customer satisfaction boosted by convenience and precautions
    Press Release Bond
    Bond Acquires Customer Marketing Firm, rDialogue
    ARTICLE Strategy Magazine
    COVID-19: How attitudes changed over the course of a week



Events

You'll find us at some of the world's leading conferences and events. Browse events where we're sponsoring, speaking or attending.


Unlocking Customer Engagement: Insights from The 2024 Bond Loyalty Report

Monday, September 16th

Catch our first webinar in the "Beyond Satisfaction: The Future of Customer Experience" series, hosted by Bond & Qualtrics. We’ll be unveiling all the secrets to fostering deeper connections and lasting loyalty with your customers—featuring exclusive insights and data from The 2024 Bond Loyalty Report.

Making it Real - Based on Forrester's 3E CX Framework of Ease, Effectiveness, and Emotion

Tuesday, October 1st

Celebrate CX Day with Bond & Qualtrics at our second webinar in the "Beyond Satisfaction: The Future of Customer Experience" series. Discover how Bond is building on Forrester’s official 3 Es framework to ensure that your strategy exceeds—not only meets—customer expectations.

AI + EQ: Harmonizing Technology & Human Touch in CX

Get notified when this webinar becomes available.

Wrapping up our Bond & Qualtrics webinar series, we’ll be highlighting fresh technologies and methodologies to enhance personalized interactions and drive satisfaction and loyalty through innovative AI solutions—but we’ll also cover where that human touch is still needed and expected.

Loyalty Power-Up: Key Insights to Drive Relevancy & Effective Communications

Tuesday, August 27, 2:30 PM - 3PM

Join us for a 30-minute webinar hosted by Bond & Salesforce. Hear from our expert thought leaders and learn which brands are getting loyalty, communication, personalization—and relevancy—right, and experiencing significant revenue lift as a result.

CRMC 2024

May 20 - 22 | Chicago

Bond's back for another round of CRMC, the premier retail marketing conference of the year. We are looking forward to engaging with hundreds of retail decision-makers at our Roundtable discussion on May 20, and on the main stage on May 21 alongside SkipTheDishes and Parkland. We hope to see you there as we unveil exclusive insights from The 2024 Bond Loyalty Report—all before its official launch in June!

Financial Brand Forum 2024

May 20 - 22 | Las Vegas

Visit Bond in Las Vegas at the Financial Brand Forum on May 22nd for the Power Breakfast Session! Delight in a full breakfast buffet and hear from our experts as they share insights on global consumer research with 60,000+ consumers. Explore innovative ways to deliver differentiated loyalty programs that grow share of wallet, deepen affinity, and increase usage.

Salesforce Connections 2024

May 22 - 23 | Chicago

We’ll be attending the AI learning event of the year for all things data-driven marketing, commerce, and CX. Hosted by our partners at Salesforce, our Loyalty Lunch will cover how loyalty tensions are influencing your program's customer base, and strategies on how to transform these challenges into opportunities. Don’t miss the expertise of our loyalty professionals across various retail sectors including Luxury, QSR, Apparel and more.

CRMC 2023

June 7-9, 2023 | THE HILTON, CHICAGO

Bond is heading back to Chicago for the premier retail marketing event of the year. We are looking forward to engaging with hundreds of retail decision-makers at our workshop, on June 7, the main stage as the key-note speaker on June 8, and a main stage case study presentation, on June 9. CRMC 2023 offers a network of marketers from a variety of retail brands specializing in CRM, Loyalty, CX, Analytics and eCommerce. We hope to see you there.

Snowflake Summit 2023

June 26-29, 2023 | CAESARS FORUM, LAS VEGAS

Join us in Vegas, at Snowflake Summit 2023 to learn how to access, build, and monetize data, tools, models, and applications in ways that were previously unimaginable. Join Bond's very own, Sean Claessen and Francis Silva, to learn about how we have used Snowflake to innovate experiences for clients through functions in the Data Cloud and much more.

Forrester CX North America 2022

June 7-9, Nashville

Bond is a proud Forrester member and CX North America sponsor. With over 2,000 CX, Marketing and Digital Leaders attending, the conference is headlined by over 30 sessions led by Forrester analysts and industry experts from leading global banking, retail, automotive and pharma brands.